Privacy Policy

1. About this policy

The Custom Pizza Boxes ("we", "us" or "our") supplies custom printed packaging. This policy describes information handled through our website and customer communications, the purposes for handling it, and how you can contact us about your privacy.

2. Information you provide

The quote form asks for the details you choose to provide, including: - Your name, email address and phone number. - Box dimensions, unit, printing choices, box style, quantity and required date. - Messages and any optional call/text consent you select.

Newsletter requests contain your email address. If you arrange an order with our team, we may also need artwork, delivery details and billing information. Do not put payment-card details or other sensitive information in a quote message. This website does not currently offer a payment checkout or customer account.

3. How quote and newsletter requests are delivered

When email delivery is configured, the forms send your information to Web3Forms, which delivers it to our team. Its processing is also covered by Web3Forms' privacy policy.

If that service is not configured, the website opens an email draft in your email application. You must send the email yourself; displaying a draft message does not mean we have received it. A newsletter request is an email signup request, not an automatic subscription to a separate mailing-list platform.

If you choose a WhatsApp link, WhatsApp handles that communication under its own privacy terms. Opening an external service is optional. Quote requests and newsletter submissions are not stored in our Sanity website-content dataset.

4. How we use information

We use information to: - Respond to quote requests and recommend suitable packaging. - Discuss artwork, proofs, production, delivery and customer support. - Handle an order you agree with our team, including associated records and disputes. - Respond to privacy requests and meet applicable legal obligations.

Requesting a quote does not require agreement to marketing calls or texts. Optional consent is separate from your quote request. To withdraw marketing consent, contact our team; reply STOP to a marketing text if you receive one.

5. Service providers and information sharing

Website hosting and network providers may process connection information such as IP address, browser details and security logs to serve and protect the site. Sanity supplies published website content and images. Web3Forms, when configured, processes the form information described above.

If you place an order, relevant information may also be shared with providers needed to process or deliver that order, such as production partners and shipping carriers. Information may be disclosed when required by law or to handle a legal claim. We do not use the website's current implementation to sell personal information or share it for targeted advertising.

6. Cookies, browser storage and advertising

The current website includes no optional analytics or advertising scripts. We have not implemented an advertising-cookie consent banner, and visiting the site does not opt you in to advertising.

If you save a choice on our Do Not Sell or Share page, we store that privacy preference in this browser's local storage. The preference does not contain your name, email address or order details. You can remove it through the preference control or by clearing browser storage. Where your browser sends Global Privacy Control (GPC), that page recognizes the signal and keeps the opt-out enabled.

Browser storage settings and external services may have their own controls. If analytics, advertising or additional processors are introduced later, this policy and the relevant controls must be updated first.

7. Security and retention

We use HTTPS connections for the website and the supported form-delivery service. No online service can guarantee complete security. Our team retains customer correspondence and order records for the time needed to respond, fulfil an agreed order, meet legal/accounting obligations and resolve disputes. Contact us to ask about information held about you; retention can depend on the record and applicable requirements.

8. Your choices and rights

Depending on the law applicable to your request, you may be able to request access, correction, deletion or a copy of your information, or object to certain processing. Contact us using the details below and describe your request. We may need proportionate information to verify your identity or an authorized agent's authority before responding.

The Do Not Sell or Share page explains browser preferences and how to contact us about information already provided to our team. Saving a browser setting does not itself submit an account-wide request or delete correspondence.

9. Visitors in different locations

We may work with service providers in countries other than the country where you live. The protections and rights available can depend on your location and the provider handling the information. Contact us if you need further information about a particular request or order.

10. Children

This website is intended for business packaging inquiries, not for children under 13. If you believe a child has provided personal information through our services, please contact us so we can investigate and take appropriate action.

11. Policy updates

We may update this policy when our services, providers or practices change. The date above records the latest update to this text. Changes to an agreed order remain subject to the terms applicable to that order.

12. Contact

The Custom Pizza Boxes

For questions, email sales@thecustompizzaboxes.com or call +1 (929) 612-9704.